Too many inboxes
Bring supported business mailboxes into one place and see the conversations that need attention.
Emails to answer. Enquiries to turn into sales. Meetings to book. Invoices to send. Website visitors with questions. BrainCenta brings those jobs into one connected workspace, with AI that can use the business knowledge you approve.
Small teams often have to remember where each conversation left off while managing the next step somewhere else. BrainCenta keeps those pieces closer together.
Bring supported business mailboxes into one place and see the conversations that need attention.
Keep emails connected with customer and company records, so the relationship is easier to understand.
Move from a sales enquiry to a meeting, quote or invoice while keeping the customer context close.
See the thread, understand the relationship and use AI assistance when you need help with a summary, reply or new message. You review anything before it is sent.
When a conversation moves forward, keep the customer, company and opportunity connected. Your team can see the next step without rebuilding the story from scratch.
Handle the steps that follow a conversation without jumping between disconnected systems.
Schedule meetings, create Google Meet links and keep follow-ups connected to customers and deals.
Prepare quotes and estimates, then create and send invoices from your business workspace.
Add approved information about your services, prices, policies and processes for more relevant AI assistance.
Answer visitor questions on your website using the business knowledge you choose to make available.
A useful answer depends on more than the last message. Add approved information about what you sell, how you work and the questions customers ask. BrainCenta can use available conversation and customer context to help with email, while your website assistant uses the knowledge selected for it.
Draft a reply using the conversation and relevant workspace context, then make the final decision yourself.
Help visitors get answers from the knowledge you have approved for your assistant.
Keep the context close as your relationship with a customer develops.
An enquiry arrives in your connected inbox.
Keep the person and company linked to the conversation.
Track the potential work in your deals pipeline.
Plan the next step with the relationship in view.
Prepare the paperwork when it is time to bill.
Start with the work on your desk today and keep your customer history together as the business changes.
Use summaries and suggested replies to save time on email communications.
Add a customer or company to a deal, keep track of all sales in one place.
Create invoices and Quotes from deals automatically, all from a received email.
A few practical answers about bringing your email and customer work into BrainCenta.
No. BrainCenta connects supported Gmail, Microsoft and IMAP business mailboxes, so you can work with your existing address. See email integrations.
BrainCenta can prepare summaries, suggested replies and new messages. You review and edit the message before choosing to send it.
Yes. Keep customer conversations and deals connected, then create quotes, estimates and invoices in the same workspace.
Use the calendar to schedule meetings and create supported meeting links. Website Chat can use approved knowledge to respond to visitor questions on your site.
Bring email, sales, meetings, invoicing and website chat into one workspace, with AI assistance informed by the business knowledge you approve.