Unified Inbox
Manage business conversations from connected mailboxes without jumping between separate accounts.
- Multiple connected mailboxes
- Gmail, Microsoft 365 and IMAP
- Conversation history in one place
Braincenta features
Everything your business needs, connected.
Braincenta combines communication, customer relationships, daily work and business knowledge in one intelligent workspace—so your team can work with the full picture instead of switching between disconnected systems.
AI across everything
Inbox
Customers
Companies
Deals
Projects
Tasks
Knowledge
One intelligence layer across your business
AI can use the context held across communication, relationships and knowledge.
Connected workspace
Inbox
Business communication
Customers
Relationship history
Companies
Account context
Deals
Sales opportunities
Projects
Ongoing work
Tasks
Actions and follow-ups
Calendar
Important dates
Knowledge
Business information
Communication
One inbox. More context.
Bring your business email into one workspace and give every conversation the customer, company and knowledge context behind it.
AI Suggested Replies
Generate better replies using the context Braincenta already holds about the conversation and your business.
- Context-aware reply assistance
- Use business knowledge in responses
- Keep your own final control
Conversation Summaries
Turn long threads and customer histories into concise overviews when you need to understand what happened quickly.
- Summarise long email threads
- Surface important context
- Reduce time spent rereading history
Relationships
Know the customer. Know the company.
Braincenta keeps the people and organisations behind your conversations organised, so relationship history is available when your team needs it.
Customer Management
Keep customer details, communication history and relationship context together in one record.
- Contact and profile information
- Conversation history
- Relationship context
Company Management
Group people and communication around the organisations your business works with.
- Account-level overview
- Linked contacts
- Shared company context
Communication Memory
Keep useful historical context available instead of relying on somebody remembering an old email or previous request.
- Previous conversations
- Customer and company context
- Faster handovers between team members
Work management
Turn conversations into work that moves forward.
Keep sales opportunities, projects, actions and follow-ups connected to the customers and communication that created them.
Deals
Track opportunities without separating the commercial activity from the conversations behind it.
- Opportunity tracking
- Deal value and progress
- Customer and company links
Projects
Organise ongoing work in the same system that already understands the people and conversations involved.
- Project records
- Related customers and companies
- Clear ongoing work context
Tasks & Follow-ups
Capture actions from communication and keep responsibilities visible instead of leaving them buried in email.
- Action tracking
- Follow-up management
- Clear responsibilities
Calendar
Keep meetings, important dates and follow-ups visible alongside the work and relationships they belong to.
Documents
Keep useful business files accessible from the same workspace instead of scattering them across unrelated tools.
Knowledge
Create a shared source of truth from useful articles, website content and internal business information.
Braincenta AI
AI works better when it understands your business.
Braincenta is designed so AI can work with the context already held across your workspace, rather than treating each prompt or email as an isolated request.
Conversation context
Understand the history behind the message before assisting with a response.
Customer context
Use relationship information already held inside Braincenta.
Company context
Understand the organisation connected to the person or conversation.
Business knowledge
Use relevant website pages, articles and internal knowledge when appropriate.
One connected workspace
Replace scattered business tools with connected context.
Start with the tools you need today and build a workspace where communication, relationships, work and knowledge stay connected as your business grows.