A client changes the brief
Find the latest conversation and the contacts involved without piecing it together from several inboxes.
A new enquiry can turn into talent conversations, calls, a proposal and an invoice. BrainCenta keeps the email, relationships and next steps in one workspace, with AI to help your team respond with context.
Keep the details behind the request available to everyone working on the relationship.
Find the latest conversation and the contacts involved without piecing it together from several inboxes.
Catch up on the thread and prepare a response using the information already available in your workspace.
Keep the opportunity, meeting and customer record close to the conversation that started the work.
Bring supported business mailboxes together, catch up on long threads and prepare relevant replies. The person handling the work keeps the final say on every message.
Use BrainCenta to stay organised around the conversations that lead to new work and keep it moving.
Handle enquiries from brands and production teams, keep contact histories close and arrange the next call or meeting around a booking conversation.
Connect client contacts, campaign enquiries and commercial opportunities while your team works through the next proposal.
Keep requests, account conversations, meetings and quotes together when one client has several pieces of work in progress.
An enquiry is easier to act on when you can see the client, the people involved and the potential work in one place. Keep your sales pipeline connected to the relationship.
Keep the stages of a client relationship visible without rebuilding the story in every tool.
The first brief arrives in your inbox.
Keep client contacts and company details connected.
Track the potential work as a deal.
Schedule the next discussion with context in view.
Prepare the paperwork when it is time to bill.
Give BrainCenta approved information about your services, processes and common questions. Use available conversation and customer context when drafting email, and choose the knowledge your website assistant can use with visitors.
Review a suggested reply before your team sends it.
Use selected knowledge to answer visitor questions.
Agency work depends on timing, follow-through and clear client communication.
Arrange client calls, create Google Meet links and keep events connected to the people and deal involved.
Prepare estimates, quotes and invoices alongside the client relationships they belong to.
Bring important conversations, opportunities and follow-ups into view during a busy week.
Yes. BrainCenta connects supported Gmail, Microsoft and IMAP business mailboxes, so you can work with addresses your clients already know.
You can manage contact and company records alongside the conversations you have with them. Link the relevant people and companies to your commercial opportunities and meetings.
No. AI can prepare a suggested reply from available context, but your team reviews, edits and chooses when to send it.
Yes. BrainCenta includes quotes, estimates and invoices within the same workspace as your client conversations and relationships.
Bring client email, relationships, opportunities, meetings and invoicing into one workspace with AI assistance informed by your approved knowledge.