Inbox
Bring connected mailboxes together and manage customer conversations from one intelligent inbox.
Unified communicationBraincenta brings your inboxes, customers, companies, website knowledge and internal files into one intelligent workspace—so every reply is faster, more accurate and informed by your complete business history.
Braincenta connects the information scattered across your business and gives AI the context it needs to provide useful answers and accurate replies.
Braincenta brings your daily work into one place—so conversations, relationships, deals, projects, tasks and knowledge all share the same business context.
Use the same connected context across email, customers, companies, knowledge and the work your team is managing.
Bring connected mailboxes together and manage customer conversations from one intelligent inbox.
Unified communicationKeep contact details, conversation history and relationship context together in one customer record.
Complete customer viewGroup people, conversations and activity around the organisations your business works with.
Account-level contextTrack opportunities, values and next steps without separating sales activity from the conversation history behind it.
Connected sales pipelineKeep ongoing work, related customers and internal activity organised around clear project records.
Work with full contextTurn conversations and business activity into clear actions, follow-ups and responsibilities.
Move work forwardKeep meetings, follow-ups and important dates visible alongside the customers and work they relate to.
Stay ahead of follow-upsKeep useful business files accessible inside the same workspace instead of scattered across separate systems.
Centralise important filesGive your team and AI access to the articles, policies and business information they need to answer accurately.
Create a source of truthInstead of making your team jump between disconnected tools, Braincenta keeps the work and the communication around it in the same intelligent system.
Open an email and Braincenta can use the sender’s history, company information, website knowledge and internal content to help you respond.
AI suggested reply using complete context
Create articles, connect website pages and upload internal files. Braincenta uses this information to answer questions and improve suggested replies.
Website, article and file intelligence
Braincenta turns communication history into organised intelligence that your whole team can understand and use.
See the person, their communication history and the context behind every request.
Group contacts by company and build a complete account-level view.
Search and understand previous conversations without digging through threads.
Turn long customer histories into a clear overview in seconds.
Identify follow-ups, unresolved questions and important actions.
Give everyone the same accurate knowledge before they reply.
Connect Gmail, Microsoft 365 or any compatible domain mailbox through IMAP and SMTP. Keep accounts, signatures and synchronisation settings in one place.
Gmail, Microsoft 365, IMAP and SMTP
Start with the tools you need today, then add more connected mailboxes, AI capability, collaboration and automation as your team grows.
Connect your inbox and turn customer communication, company history, website content and internal knowledge into one intelligent workspace.