AI-powered customer workspace

Your business conversations, connected.

Braincenta brings your inboxes, customers, companies, website knowledge and internal files into one intelligent workspace—so every reply is faster, more accurate and informed by your complete business history.

No credit card required Connect your mailbox in minutes
Braincenta AI business workspace dashboard
AI understands the context
Inbox, website, files and customer history
Customer intelligence
Every conversation organised automatically
Connect your business email G Gmail M Microsoft 365 O Outlook @ IMAP SMTP
One connected intelligence layer

One AI. Every part of your business.

Braincenta connects the information scattered across your business and gives AI the context it needs to provide useful answers and accurate replies.

Email Every conversation
Customer Complete history
Company Shared context
Website Public knowledge
Files Internal documents
Calendar Follow-ups
AI Informed replies
Complete business workspace

Everything your business needs, connected.

Braincenta brings your daily work into one place—so conversations, relationships, deals, projects, tasks and knowledge all share the same business context.

Braincenta AI sits across the whole workspace

Use the same connected context across email, customers, companies, knowledge and the work your team is managing.

One intelligence layer

Inbox

Bring connected mailboxes together and manage customer conversations from one intelligent inbox.

Unified communication

Customers

Keep contact details, conversation history and relationship context together in one customer record.

Complete customer view

Companies

Group people, conversations and activity around the organisations your business works with.

Account-level context

Deals

Track opportunities, values and next steps without separating sales activity from the conversation history behind it.

Connected sales pipeline

Projects

Keep ongoing work, related customers and internal activity organised around clear project records.

Work with full context

Tasks

Turn conversations and business activity into clear actions, follow-ups and responsibilities.

Move work forward

Calendar

Keep meetings, follow-ups and important dates visible alongside the customers and work they relate to.

Stay ahead of follow-ups

Documents

Keep useful business files accessible inside the same workspace instead of scattered across separate systems.

Centralise important files

Knowledge

Give your team and AI access to the articles, policies and business information they need to answer accurately.

Create a source of truth

Instead of making your team jump between disconnected tools, Braincenta keeps the work and the communication around it in the same intelligent system.

AI inbox

AI that actually knows the conversation.

Open an email and Braincenta can use the sender’s history, company information, website knowledge and internal content to help you respond.

  • Summarise long conversations instantly
  • Generate replies using your real business knowledge
  • Find previous conversations and customer context
  • Use saved signatures and reusable templates
  • Add unknown senders as customers or companies
Braincenta inbox showing an AI suggested email reply AI suggested reply using complete context
Business knowledge

Give your AI the knowledge behind your business.

Create articles, connect website pages and upload internal files. Braincenta uses this information to answer questions and improve suggested replies.

  • Build organised knowledge categories
  • Connect useful pages from your website
  • Upload policies, guides and internal documents
  • Keep recently updated content easy to review
  • Create a shared source of truth for your team
Braincenta knowledge base with articles, categories and website knowledge Website, article and file intelligence
Customer and company intelligence

Every relationship has complete context.

Braincenta turns communication history into organised intelligence that your whole team can understand and use.

Customer intelligence

See the person, their communication history and the context behind every request.

Company intelligence

Group contacts by company and build a complete account-level view.

Communication memory

Search and understand previous conversations without digging through threads.

AI summaries

Turn long customer histories into a clear overview in seconds.

Suggested next steps

Identify follow-ups, unresolved questions and important actions.

Shared team context

Give everyone the same accurate knowledge before they reply.

Connected mailboxes

Bring every inbox into one workspace.

Connect Gmail, Microsoft 365 or any compatible domain mailbox through IMAP and SMTP. Keep accounts, signatures and synchronisation settings in one place.

  • Connect multiple business mailboxes
  • Support for Gmail and Microsoft 365
  • IMAP and SMTP for domain email
  • Control synchronisation and account health
  • Manage signatures by connected account
Braincenta connected email accounts and integrations Gmail, Microsoft 365, IMAP and SMTP
More than another inbox

Traditional email stores messages. Braincenta understands them.

Traditional email
  • Search through inboxes manually
  • Read every long email thread
  • Switch between multiple accounts
  • Copy and edit generic templates
  • Remember customer history yourself
  • Search documents in separate tools
Braincenta
  • Ask AI across your business information
  • Get instant conversation summaries
  • Manage mailboxes in one workspace
  • Generate informed suggested replies
  • Keep customer and company memory
  • Use website, files and knowledge automatically

Plans that grow with your business.

Start with the tools you need today, then add more connected mailboxes, AI capability, collaboration and automation as your team grows.

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Your business already has the knowledge

Give it an AI brain.

Connect your inbox and turn customer communication, company history, website content and internal knowledge into one intelligent workspace.

No credit card required Connect in minutes